Dutchess
County Executive Marc Molinaro has announced the Dutchess County Department of
Community and Family Services (DCFS) clients, such as those who receive
Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for
Needy Families (TANF), Home Emergency Assistance Program (HEAP) and Medicaid,
can now access New York State’s mobile application, NYDocSubmit,
to quickly and simply scan required documents, and submit that documentation to
DCFS staff from the safety of their home during the current
Coronavirus/COVID-19 pandemic and beyond.
The
NYDocSubmit app, available for free download via the Apple App Store and Google
Play, allows DCFS clients to utilize their iPhone or Android phone to take a
photo of their document, enter their identifying information and securely
upload the documentation to the County. More
information is available on the DCFS website.
During the
pandemic, every Dutchess County Government department, including DCFS, continue
to serve residents, primarily through phone and email contact to adhere to
federal social distancing guidelines. Use of the NYDocSubmit app is another
option for DCFS clients to comply with such related pandemic-related protocols.
County
Executive Molinaro said, “Though Coronavirus/COVID-19 first touched our
community more than a month ago, Dutchess County Government remains open for
business. While we may have limited our in-person interactions with
residents, the vital services, including those provided by our Department of
Community and Family Services, are still being fulfilled at the high
level residents come to expect from us. The addition of the
NYDocSubmit app is another great tool for Dutchess County residents to easily
submit their documents to DCFS and facilitate the benefit process. I urge all
DCFS clients to utilize the new app, as Dutchess County Government remains ready
to serve.”
A NY.gov ID
is required to use the NYDocSubmit app. Residents who do not have a NY.gov ID
can create one my.ny.gov,
which can also be used to request help to reset a password.
In addition
to the aforementioned programs administered by DCFS, residents can also use the
NYDocSubmit app to send pictures of documents for proof of:
- Age/Identity;
- Citizenship
or Current Alien Status;
- Income;
- Medical
Documentation;
- Household
members;
- Residence;
- Resources;
- Shelter/Utility
Expenses; and
- Social
Security Number (SSN) or proof application for a SSN.
Residents
can also use the NYDocSubmit app to submit documents related to a change in
their household circumstances that must report to DCFS. Documents containing
sensitive information, such as HIV status, domestic violence information or
confidential addresses, should be submitted to DCFS via postal mail or fax.
Residents will receive a confirmation page will appear in the NYDocSubmit app
if the picture of their document was uploaded successfully; this confirmation
page will include the name for whom the document was submitted, the document
category selected, the date and time of the upload and a tracking number.
Initial
applications or recertification applications for any benefits program or to submit
a periodic report cannot be submitted through the NYDocSubmit app. Residents
must visit myBenefits.ny.gov to apply online for SNAP and HEAP, or to
check if they are able to get help from multiple human services programs; they
can also contact DCFS directly at DCFSinfo@dutchessny.gov
for information on filing an application for TA, SNAP, HEAP or Medicaid.
Residents can upload pictures of documents for other household members, as well
as individuals living outside their household.
Clients in
receipt of SNAP, whose employment has been affected – either because they are
currently unemployed or are experiencing a decrease in hours worked due to the
pandemic – should report these to changes to DCFS as soon as possible as it may
affect their SNAP benefit amount.
The
NYDocSubmit app is not monitored for emergencies, and residents must call DCFS
at (845) 486-3000 to request help with an emergency situation.
www.dutchessNY.gov